Simply choose your favourite handbag, add it to your cart and head to checkout. Once your order has been placed successfully, you’ll receive an order confirmation via email.

We process orders as quickly as possible, so please contact us as soon as possible if you need to make a change or cancel your order.
We’re unable to change or cancel any order’s that has been processed or shipped.

Absolutely! Enter your discount code at checkout before completing your order. Only one discount code can be used per order unless otherwise stated.
Discounts can only be used on full priced products.

We accept the payment methods displayed at checkout, which includes credit/debit cards and PayPal.

Our handbags are limited-run pieces and unfortunately will not be restocked.

Yes! Orders placed before our 1pm cut-off on business days are dispatched the same day.

Delivery times vary depending on your location and the shipping service selected at checkout. Once your order has been dispatched, you’ll receive tracking information so you can follow its journey.

• Standard shipping $12.95
• Express shipping $19.95
• Orders over $120.00+ are eligible for FREE standard shipping.

Yes! We ship our handbags Australia-wide.

Once your order has been dispatched, you’ll receive an email containing your tracking information.

If your parcel appears to be delayed or hasn’t arrived within the expected delivery timeframe, please contact us with your order number.

We ship directly from our warehouse located in Townsville, QLD.

Yes! We offer a 7-day change-of-mind return policy. If you decide your purchase isn’t quite right for you, you can request a return within 7 days of receiving your order.

Change-of-mind returns must meet our return conditions, and return postage is the responsibility of the customer.

Please contact us within 7 days of receiving your order with your order number and the item you’d like to return. We’ll provide you with the return instructions.

For change-of-mind returns, postage and any applicable order or shipping costs are the responsibility of the customer.

Please contact us as soon as possible if you believe your handbag has a fault. Faults are assessed individually in accordance with Australian Consumer Law.

You’ll find the dimensions and product details on each handbag’s individual product page.

Material details are listed on each product page. If you have any questions about a particular handbag, please contact us before purchasing.

We do our best to photograph our handbags as accurately as possible. However, colours can vary slightly depending on lighting, photography and your device or screen settings.

Unfortunately we do not restock sold out designs. Once it’s gone, it’s gone.

You can contact us directly through our contact us page or email.

We’re a small team, but we’ll always get back to you as soon as we can.

We aim to respond to all enquiries within 1 business day. During busy periods, it may take a little longer, but we appreciate your patience!